Shipping & Returns
Shipping Rates
US Ground: Free
US 2nd Day (Express): $25
International: Rates Calculated at Checkout
Shipping
All orders are shipped Monday - Friday, excluding holidays. Once processed you will receive your order in 2-7 business days. Express 2nd Day shipping orders must be submitted by 12pm EST. Orders not placed by 12pm EST are not guaranteed to ship within the same day. If orders are placed after 12pm EST please allow one additional business day. All 2nd Day Air shipments are delivered in 2 business days. Saylor does not ship to addresses containing a PO Box.
We gladly accept international orders. International and US states (Outside of Contiguous United States) will have shipping options and rates calculated based on location available at checkout. Please note Saylor is not responsible for any duty charges that may be applied on international shipping orders. International packages will arrive in 5-10 business days, depending on the country. All international orders must have the same billing and shipping information.
Returns
If you are not completely satisfied with your Saylor purchase, we will issue a refund. We will only accept returns on merchandise that is unworn, unwashed and accompanied by all original packaging and which is returned in a timely basis as required below. This excludes Final Sale items which may not be returned or exchanged. Returns will be refunded to the original method of payment. To request a return please visit saylornyc.happyreturns.com within 15 days of receiving your purchase. Our return policy is strictly for Products purchased on the Site. If your order was placed through Orchard Mile you will need to complete your return through your Orchard Mile account. You can contact them at concierge@orchardmile.com for assistance.
Customer Service: customerservice@saylornyc.com